Once the programme has been offered and completed, this should be recorded.
Use the 'edit' button to access the request
Whilst you can still add notes to the programme details panel and/or change the start date whilst the programme is not completed, you'll also now be able to add a completion date and outcome
The outcome offers four options as follows:
Once the programme is marked as complete, regardless of outcome, the record will be 'locked'.
Notes are added at each stage.