Certain tasks will be automatically generated by the system.
e-Referrals:
- Allocate e-referral to agency: When an e-referral is entered, a task will be created (usually for the RAC), to check the referrals and allocate it to the appropriate referral agency.
Assignments:
- Hosting End: When an active host assignment reaches the scheduled end date, a task will be created for the assigned Case Manager.
If there is no allocated Case Manager, the task will be set against another available member of the FST from that region.
Approvals:
- Reference Review: When all references have been received, a task will be assigned to a designated list of staff members (based on the specific local authority area).
- Peer Review: When all steps from stages 1 and 2 of the approval process have been completed, a task will be assigned to a designated staff member (based on the specific local authority area).
- Volunteer Accreditation: When a volunteer is approved, a task will be assigned to a designated staff member (based on the specific local authority area).