Once a year volunteers available for 'at home' support, will be asked to renew their HSC by confirming that all of the information previously recorded about their home is still accurate.
Volunteer Notifications:
Email notifications prompting this renewal will be sent to the lead contact in the volunteer household 1 month, 1 week and then again on the scheduled renewal date.
If the HSC goes beyond the scheduled renewal date, the volunteer household will not be available to provide 'at home' support until the HSC is renewed.
Staff Notifications:
If the HSC renewal is still pending, the Community Volunteer Team (CVT) for that volunteer will also receive an email notification around a week before the scheduled renewal date.
To renew their HSC, a volunteer will need log into the database and go to Menu and select My Home Safety Checklist.
From here, they will see the full HSC as well as a box at the top prompting them to either confirm the information is still accurate or report a change.
Pressing Confirm and Renew will automatically renew the HSC for another year.
Pressing Report a Change will temporarily expire the HSC and notify the CVT for that volunteer to let them know and request they follow up with the volunteer about it.
The volunteer household will not be available to provide 'at home' support until the HSC is either updated and reaccepted or a new HSC is completed.