If the applicant has given permission, the references will be automatically sent once the applicant is marked as shortlisted. These will then automatically be uploaded to the applicant once returned and so can be read prior to interview.
If an applicant did not give permission, the reference will be sent after they have been offered the job and permission has been given.
The references will be verified on the phone after the applicant has been offered the job and any additional information will be noted on the staff database.
If there are any concerns raised within references, these will be discussed with the Seniour / Programme Director in the region.